Microknot delivered a comprehensive custom software Sydney solution for Anglicare—a not-for-profit provider operating across Sydney and NSW—to address the challenges of visitor management and onsite COVID-19 RAT testing for aged care and retirement living facilities. With over 1,300 locations, the organisation needed a scalable, secure platform that could manage non-resident access while protecting vulnerable residents.
The solution features include a mobile application interface with QR code check-in, image uploads for RAT results, and a web-based admin portal for approvals, workflow management, and hierarchical user permissions. Built using cloud‐native infrastructure, the system supports SMS and email alerts, enables complex workflows, and handles more than 2,000 active users per day—delivering reliable performance and robust security.
By combining mobile application development Sydney expertise with enterprise-grade software practices, Microknot enabled Anglicare to streamline operations, reduce risk, and improve response time. The integrated approach helped eliminate redundancy, enhanced transparency, and ensured that non-residents could be safely approved for access. Ultimately, this case study demonstrates how custom software solutions and mobile app development can support public health protocols and improve facility management at scale.