Cases & artikler
Danish Shipping company
Enhance customer relationship by enabling them to automatically share data
Context
The shipping company wanted to digitize their operations
Information was fragmented
Manual demanding tasks
Exposed to risk of human error
Action
The shipping company and Enablment created a user platform in collaboration
Consolidate…
by sourcing data to a Cloud service
information on a user platform
Automized…
synchronization of data from existing systems
formatting and deployment of emails
Validation through…
automated checks of data input
rules and logic implemented to the platform
Result
This specific part of the shipping companys operations are automized and risk mitigated
Information regarding their operations are now consolidated and displayed on a user platform where all agents can access it
The shipping company has decreased their daily manual tasks being able to save resources or relocate them
The shipping company and Enablment has introduced governance and compliance in their daily operations without extra work